About Our Plants & Products

What types of plants does Bloom Haven specialize in?
We specialize in premium flowering shrubs and ornamental plants, with particular expertise in Azaleas, Camellias, Gardenias, Hydrangeas, and Boxwood. Our collection includes unique varieties like Bicolor specimens, Cold Hardy Camellias, Fragrant Azaleas, and Rare finds that are carefully selected for their beauty and garden performance.
Do you offer plants suitable for specific landscaping purposes?
Absolutely! We offer plants specifically curated for various landscaping needs. For hedges and screens, consider our Camellias for Hedges & Screens. For smaller spaces or container gardening, our Dwarf Gardenias are perfect. We also offer plants suitable for espalier training and varieties selected for their extended blooming seasons.
Are your plants suitable for beginner gardeners?
Yes, we offer plants for all experience levels. Our Cold Hardy Camellias and Reblooming Azaleas are particularly forgiving for those new to gardening. Each plant comes with care instructions to help ensure your gardening success.

Ordering & Account Information

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Do I need to create an account to place an order?
While you can checkout as a guest, creating an account allows you to track your order history, save your preferences, and enjoy a faster checkout experience for future purchases.
Can I modify or cancel my order after placement?
Orders enter our processing system quickly to ensure fresh delivery. Please contact us immediately at [email protected] if you need to modify or cancel an order, and we’ll do our best to accommodate your request if processing hasn’t begun.

Shipping & Delivery

What are your shipping options and costs?
We offer two reliable shipping methods:

Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 days after dispatch.
Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 days after dispatch.
How long does order processing take?
Each plant is carefully prepared for its journey. Order processing typically takes 1-2 days before shipment. The total timeline from order placement to delivery ranges from 11-27 days depending on your chosen shipping method.
Do you ship internationally?
Yes, we ship globally with the exception of certain Asian countries and remote locations where delivery isn’t feasible. Our Hydrangeas and Camellias have found homes across the world, each carrying our promise of quality.
How are plants packaged for shipping?
We partner with world-class shipping carriers and use specialized packaging to ensure your plants arrive healthy and ready to thrive. Each plant is carefully prepared for its journey with the same care we pour into cultivating them.

Returns & Guarantees

What is your return policy?
Your satisfaction is our priority. We offer a 15-day return policy from the date of receipt if your plants don’t meet your expectations. We stand behind the quality of every Azalea Variety, Boxwood, and Gardenia we ship.
What if my plants arrive damaged or in poor condition?
We take great care in packaging, but if your plants arrive damaged or in unsatisfactory condition, please contact us immediately at [email protected] within 15 days of receipt, and we’ll make it right.
Do you offer planting or care advice?
While we focus on delivering exceptional plants, we’re happy to provide basic care guidance. For specific planting advice tailored to your local conditions, we recommend consulting with local gardening experts.

Still have questions? Our team is here to help ensure your Bloom Haven experience is as beautiful as our plants.

Contact us at: [email protected]

Bloom Haven – Bringing Nature’s Beauty to Your Doorstep